Privacy Policy

Last updated: August 21, 2025.

We are Sundry Foods Ltd. This Privacy Policy, describes Our policies, processes, and procedures on the collection, use and disclosure of information when we use your Services and tells You about our privacy rights and how the law protects us.

Who we are and how to reach us

Sundry Food (“we”, “our”, “us”) is the data controller responsible for your personal data. Our principal place of business is 23 NZIMIRO STREET OLD GRA PORT HARCOURT, and you can contact us through info@sundryfood.com, 07055792554, or via our website contact page at Contact – Sundry Foods. Where applicable, our authorized representatives may also be contacted using these details.

Why we process your personal data and the lawful basis

Before or at the point of collection, we will tell you exactly why we need your data and the specific lawful basis relied upon under Section 25(1) or Section 30(1) of the Nigeria Data Protection Act 2023. Depending on the context, this may be your consent, the performance of a contract, compliance with a legal obligation, protection of vital interests, a task carried out in the public interest/under official authority.

We use all Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Who may receive your data

We share personal data only when necessary and appropriate. Recipients may include our authorized staff and representatives, trusted service providers (e.g., IT support, hosting, payment and logistics partners) operating under written obligations of confidentiality and data protection, professional advisers (such as auditors or lawyers), regulators or law-enforcement where required by law, and—where relevant—affiliates involved in delivering the services communicated to you. If we plan to disclose data to named parties or categories of recipients, we will tell you.

Your rights under the NDPA (Part VI)

You have rights over your personal data. These include the right to be informed; to access your data; to request rectification of inaccuracies; to request erasure in defined circumstances; to restrict processing; to object to processing (including direct marketing); to data portability; to safeguards against decisions based solely on automated processing a d right to complain to the regulatory authorities.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

● "Account" means a unique account created for us to access Your Service or parts of Your Service.
● "Business" refers to the Company (Sundry Foods Ltd) as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in Nigeria.
● "Country" refers to [SUNDRY FOODS LTD_NIGERIA].
● "Consumer" every individual who places an order for any of the food items from our website, whether it is by phone, through our mobile applications or by any other available channel, you agree to be bound by these Terms and Conditions.
● "Cookies" are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
● "Data Controller", for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
● "Device" means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
● "Personal Data" is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to the customer such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
● "Sale", for the purpose of means selling, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.
● "Service" refers to our websites. Welcome to Kilimanjaro Restaurants
● "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the GDPR, Service Providers are considered Data Processors.
● "Usage Data" refers to data collected automatically, either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).
● "Website" refers to Kilimanjaro Restaurants
● "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using your Service, we process all the consumer data with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

● Email address
● First name and last name
● Phone number
● Address, State, City
● Birthday
● Password
● Gender
● Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Our Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that the consumer visit, the time and date of the visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When we access the Service by or through a mobile device, you may collect certain information automatically, including, but not limited to, the type of device we use, device unique ID, the IP address of our device, our operating system, the type of Internet browser we use, unique device identifiers and other diagnostic data.

When we access the Service by or through a mobile device, you may collect certain information automatically, including, but not limited to, the type of device we use, device unique ID, the IP address of our device, our operating system, the type of Internet browser we use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

● Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
● Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:

● Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
● Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
● Functionality Cookies

Type: Persistent Cookies

Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
● Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features, or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy. Privacy Policy | Kilimanjaro (kilimanjaro-restaurants.com)

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

● To provide and maintain our Service, including to monitor the usage of our Service.
● To manage our Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
● For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
● To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
● To provide You with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless You have opted not to receive such information.
● To manage Your requests: To attend and manage Your requests to Us.
● For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
● For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:
● With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
● For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
● With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
● With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
● With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
● With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

How long we keep your data (retention period)

We retain personal data only for as long as needed for the purposes we collected it—or as required by regulatory laws. Retention periods differ by data category and purpose. We will tell you the applicable retention period at or before collection; where a fixed period is not possible, we will explain the criteria used to determine it. When a retention period ends, we securely delete or anonymize the data. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Automated decision-making and profiling

If we use automated decision-making, including profiling, that produces legal or similarly significant effects for you, we will tell you that such processing occurs, explain the logic involved, describe its significance and envisaged consequences for you, and inform you of your right to object to and challenge the decision and to seek human review.

If we did not obtain your data directly from you

Where we collect your personal data from another source (for example, a service provider, publicly available register, or a referral), we will provide you with all of the information set out in this notice—including our identity and contacts, the lawful basis and purposes, potential recipients, your rights, retention, and any automated processing—unless you already have that information, or providing it is impossible or would involve a disproportionate effort or expense. In all cases, we act to ensure fair and lawful processing.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

● Comply with a legal obligation.
● Protect and defend the rights or property of the Company.
● Prevent or investigate possible wrongdoing in connection with the Service.
● Protect the personal safety of Users of the Service or the public.
● Protect against legal liability.

Detailed Information on the Processing of Your Personal Data

The third-party Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

Payments

We provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy.

GDPR Privacy Policy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

● Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
● Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
● Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
● Vital interests: Processing Personal Data is necessary to protect Your vital interests or of another natural person.
● Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
● Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter a contract

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

We review Our Privacy Policy from time to time to reflect changes in law, technology, or our practices. Any updates will be published here, and the Effective Date above will be revised accordingly. This notice is therefore subject to review

Your right to lodge a complaint

If you believe your personal data has been processed in a manner that infringes data protection law, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) pursuant to Section 46(1) of the Nigeria Data Protection Act 2023. You may also first raise your concerns with our Data Protection Officer (contact details below), and we will make every effort to resolve the matter promptly and fairly.

Contacting the Data Protection Officer (DPO)

If you have questions or requests about your personal data—or wish to exercise your rights—you may contact our Data Protection Officer.